Have Questions?

Massage Therapy FAQ — Newberg, Oregon

Answers about insurance, pricing, prenatal safety, parking, and what to expect at Oregon Massage & Spa in Newberg.

Booking & Your First Visit

How do I book a massage appointment?

You can book online anytime through our MassageBook page at massagebook.com/therapists/OMC, call us at (503) 538-0100, or email [email protected]. Online booking is the fastest way to see available times and secure your preferred slot.

What should I expect during my first visit?

When you arrive for your first appointment, you will fill out a brief intake form covering your health history, areas of concern, and any preferences. Your therapist will review this with you, discuss your goals for the session, and answer any questions before treatment begins. We recommend arriving 10 to 15 minutes early to allow time for this process.

What should I wear to my massage?

You will be provided with privacy draping throughout your session. Most clients undress to their comfort level. Your therapist will only uncover the area being worked on, ensuring you feel completely comfortable and respected at all times. Wear whatever you like to the studio.

Do you accept walk-ins?

Walk-ins are welcome when availability allows. However, we recommend booking in advance to guarantee your preferred time and therapist. You can check real-time availability on our online booking page or call us at (503) 538-0100.

What is your cancellation policy?

We ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations and no-shows may be subject to a cancellation fee. We understand that unexpected situations arise, so please contact us as soon as possible if your plans change.

Can I choose my massage therapist?

Absolutely. When booking online through MassageBook or calling us at (503) 538-0100, you can select your preferred licensed massage therapist. If you do not have a preference, we will match you with a therapist whose skills and availability best fit your needs. Many of our Newberg clients build long-term relationships with a specific therapist for consistent care.

Insurance, Payment & PIP

Do you accept insurance?

Yes. We accept personal injury protection (PIP) claims from auto accidents, workers' compensation, and select health insurance plans that cover medical massage when prescribed by a healthcare provider. Contact us to verify your specific coverage before your appointment.

What forms of payment do you accept?

We accept a variety of payment methods for your convenience, including cash, all major credit cards, HSA (Health Savings Account), and FSA (Flexible Spending Account) cards. For auto accident patients, we accept PIP (personal injury protection) insurance billing. We also process workers' compensation and qualifying medical insurance claims. Contact us if you have questions about your specific payment option.

Can massage help with auto accident injuries?

Yes. Massage therapy is a proven treatment for whiplash, soft tissue injuries, and chronic pain resulting from motor vehicle accidents. Oregon PIP insurance typically covers auto accident massage when prescribed by a physician. We handle the insurance billing directly so you can focus on recovery.

Do you offer gift certificates or gift cards?

Yes, we offer gift certificates that make a perfect gift for any occasion. You can purchase them for a specific service or a dollar amount. Gift certificates are available for purchase at our Newberg studio at 901 Brutscher St 208 (second floor) or by contacting us at (503) 538-0100. They can be used toward any massage service or add-on enhancement.

Services, Pricing & Modalities

What types of massage do you offer?

We offer a full range of massage services including Swedish massage, deep tissue massage, couples massage, prenatal massage, foot reflexology, medical massage, and auto accident and workers' compensation massage. We also provide add-on enhancements like hot stone therapy, aromatherapy, and cupping.

How long is a typical massage session?

We offer flexible session lengths to fit your needs: 30-minute, 60-minute, 90-minute, and 120-minute appointments. Pricing starts at $60. A 60-minute session is the most popular choice for general relaxation and maintenance. Longer 90- and 120-minute sessions are ideal for deep tissue work, full-body treatment, or addressing multiple areas of concern.

Do you offer couples massage?

Yes, we offer couples massage in a dedicated suite where you and your partner can enjoy a relaxing session side by side. Couples massage is popular for anniversaries, date nights, and wine country getaways in the Newberg and Dundee area. Book early as these sessions fill quickly.

Is massage safe during pregnancy?

Prenatal massage is generally safe and beneficial during the second and third trimesters. Our licensed therapists are specially trained in prenatal techniques and use positioning and support systems designed for the comfort and safety of expectant mothers. We recommend consulting with your healthcare provider before booking.

How often should I get a massage?

The ideal frequency depends on your goals. For general wellness and stress management, every two to four weeks is a good starting point. If you are managing chronic pain, recovering from an injury, or training for an athletic event, more frequent sessions may be recommended. Your therapist can help you create a schedule that fits your needs and budget.

Do you offer hot stone massage?

Yes, hot stone therapy is available as an add-on enhancement for $20. Smooth, heated basalt stones are placed on key tension points and used during massage strokes to promote deeper muscle relaxation and improved circulation. Hot stone therapy pairs well with Swedish or deep tissue massage for a truly luxurious experience at our Newberg spa.

Do you offer cupping therapy?

Yes, cupping therapy is available as an add-on enhancement for $30. Cupping uses suction cups placed on the skin to promote blood flow, relieve muscle tension, and support the body's natural healing process. It is commonly combined with deep tissue or medical massage for enhanced results. Ask your therapist about adding cupping to your next session in Newberg.

What is the difference between medical massage and regular massage?

Medical massage is a treatment-focused approach prescribed by a healthcare provider to address specific conditions such as chronic pain, injury rehabilitation, or post-surgical recovery. Regular massage, such as Swedish massage, focuses on general relaxation and stress relief. Medical massage sessions involve targeted techniques and a documented treatment plan. Both are performed by our licensed massage therapists in Newberg.

Do you offer skin care or facial services?

Yes, we offer professional skin care and facial services at Oregon Massage & Spa. Our estheticians provide a range of treatments tailored to your skin type and concerns. You can view available facial services and book an appointment directly through our MassageBook page at massagebook.com/therapists/OMC.

Location, Parking & Therapists

What areas do you serve?

Our studio is located in Newberg, Oregon, and we proudly serve clients from surrounding communities including Dundee, Sherwood, McMinnville, Wilsonville, Tigard, and Tualatin. We are conveniently located in the heart of Yamhill County wine country, making us an easy stop before or after visiting local vineyards and tasting rooms.

Is parking available?

Yes, we offer free on-site parking at our studio located at 901 Brutscher St 208 (second floor), Newberg, OR 97132. There is ample parking directly adjacent to the building, so you never have to worry about finding a spot or paying for parking when visiting Oregon Massage & Spa.

Are your therapists licensed?

All of our massage therapists are licensed massage therapists (LMTs) certified by the Oregon Board of Massage Therapists. They maintain active licensure through ongoing continuing education and adhere to the highest professional and ethical standards in the industry.

Begin Your Journey

Ready to Feel Your Best?

Book your massage appointment today. We offer flexible scheduling Monday through Sunday. Walk-ins welcome, but appointments are recommended to secure your preferred time.